The Digital Age Comes Home

Homebuilders are looking for an easier way to give more support to their customers without adding additional costs and/or work for their customer service departments. 

The advantages offered by on-line programs for product warranty and owner maintenance programs are covered in "The Digital Age Comes Home."  This white paper offers insight to residential builders about the use of Internet-based tools to improve customer satisfaction.

A recent study by J.D. Powers highlighted that of the 10 factors driving overall satisfaction with homebuilders, the builder's warranty/customer service ranked highest. Providing buyers with useful home maintenance checklists and time-lines benefits the builder by enabling clear communication about warranty and maintenance. In The News....    Download White Paper......